Help Page
Need help?
Popular online tasks:
This page can help you find what you need.
Find tax information
These "hub" pages show all our resources and guides in a major area. (We'll be adding more.)
For other tax types:
- Tax Type pages – see a list of guides on all the taxes we work with
If you can't find the answer on our website:
- Taxpayer Services – contact us:
- Call (208) 334-7660 [Boise] or toll-free at (800) 972-7660
- Email taxrep@tax.idaho.gov
Technical (website) help needed
Questions about using TAP? Visit the TAP Help page »
- TAP – Can't register, can't file a return, or can't make a payment:
- Call (208) 334-7660 [Boise] or toll-free at (800) 972-7660
- Email taxrep@tax.idaho.gov
- TAP – Too many password attempts, authorization code problem, or can't upload a file:
- Call (208) 332-6632 [Boise]
- Email efilehelp@tax.idaho.gov
- File not found – You're at a page that says "file not found":
- Email webdev@tax.idaho.gov
Questions on your account
If you've received a letter from us, check to see if it has specific contact information.
- If you've registered with TAP, you can log in to your account
- Check your refund status online
- If you owe a tax debt
- Contact one of our specialized help areas
- Contact Taxpayer Services
- Call (208) 334-7660 [Boise] or toll-free at (800) 972-7660
- Email taxrep@tax.idaho.gov
Search our site or view a site map of all pages in alphabetic order.
