Contact information for questions or help with any technical issues.
Help with E-File or E-Pay
Questions about using TAP? Visit the TAP Help page.
| Problem with TAP | Contact |
|---|---|
| Can’t register? Can’t file a return? Can’t make a payment? | taxrep@tax.idaho.gov (208) 334‑7660 [Boise] (800) 972‑7660 [toll‑free] |
| Too many password attempts? Authorization code problem? Can’t upload a file? | efilehelp@tax.idaho.gov (208) 332‑6632 [Boise] |
If you need to sign up with ACH Credit and need an Addenda form, see our e-payment services page.
Website Problems
File Not Found or related errors? Email us at webdev@tax.idaho.gov
Software Developers
| Topic | Contact |
|---|---|
| Modernized e-File | meftesting@tax.idaho.gov |
| Substitute Forms Help Desk | SubstituteForms@tax.idaho.gov |
Learn more on our Software Developers page.