You have several ways to get help.
Self-help tools
Check your refund status
Make a one-time payment from your bank account
See all payment options
Respond to an identity verification letter
Set up or access a TAP account
Apply for a tax permit (businesses)
Change your address, individuals
Change it on your next income tax return or contact us (see below).
Request copies of your own tax returns
Get a Power of Attorney form
See property-tax relief programs for homeowners
Ask about property tax bills or assessments
See what to do if you forgot to file a tax return
Learn what to do if you’re a victim of identity theft
Report suspected tax fraud
Submit a question
Have a question or need help? Select one of the boxes below to get started. You should receive a response within 5 to 7 business days.
Sales/Use & Withholding
I have questions about my account
TAP Issues
I'm having an issue with the Taxpayer Access Point
IFTA
I have questions about IFTA
Temporary Sales Tax Permits
I have questions about temporary sales tax permits
Liens
I have questions about liens and payoff requests
Payment Plans
I have questions about payment plans
Website Issues
I'm having an issue with tax.idaho.gov (TAP issues? Use the TAP Issues box.)
Compliance Letters
I got a letter that says I owe money
Other
I have questions about something else
The Idaho State Tax Commission can't guarantee the confidentiality of any information sent via the boxes above.
We might review information submitted for quality assurance, or for common themes to help us develop and improve taxpayer resources.Call us
We're committed to protecting you by sharing your sensitive information only with you or your legal representative. So, we'll ask for information to verify your identity.
You'll get faster service if you have the following information ready:
- Any letter we recently sent or that you're calling about
- Spouse's SSN (if applicable)
- Refund amount of most recent return filed (if applicable)
- For businesses, your EIN and any permit numbers (e.g. seller's permit number or withholding account number)
- Signed, valid Power of Attorney (POA) on file if you're representing someone else
Customer service hours
Monday-Friday
Mountain Time: 8 a.m. to 5:30 p.m.
Pacific Time: 7 a.m. to 4:30 p.m.
- To speak to a specific Tax Commission employee, call that person directly.
- For payment plans and overdue accounts, see Compliance.
- For general questions, call:
(208) 334-7660 in the Boise area
(800) 972-7660 toll free
(800) 377‑3529 Idaho Relay Service (TDD) for hearing-impaired callers
Media contact
Visit our newsroom at tax.idaho.gov/newsroom.