Contact Us

You have several ways to get help. 

Self-help tools

Check your refund status

Make a one-time payment from your bank account

See all payment options

Respond to an identity verification letter

Set up or access a TAP account

Apply for a tax permit (businesses)

Change your address, individuals

Change it on your next income tax return or contact us (see below).

Request copies of your own tax returns

Get a Power of Attorney form

See property-tax relief programs for homeowners

Ask about property tax bills or assessments

See what to do if you forgot to file a tax return

Learn what to do if you’re a victim of identity theft

Report suspected tax fraud

Submit a question

Have a question or need help? Select one of the boxes below to get started. You should receive a response within 5 to 7 business days.

Sales/Use & Withholding

I have questions about my account

TAP Issues

I'm having an issue with the Taxpayer Access Point


I have questions about IFTA

Temporary Sales Tax Permits

I have questions about temporary sales tax permits


I have questions about liens and payoff requests

Payment Plans

I have questions about payment plans

Website Issues

I'm having an issue with (TAP issues? Use the TAP Issues box.)

Compliance Letters

I got a letter that says I owe money


I have questions about something else

Call us

  • To speak to a specific Tax Commission employee, call that person directly.
  • For payment plans and overdue accounts, see Compliance.

For general questions, call our call center at:

(208) 334-7660 in the Boise area

(800) 972-7660 toll free

(800) 377‑3529 Idaho Relay Service (TDD) for hearing-impaired callers

Call center hours
Mountain Time: 8 a.m. to 5:30 p.m. 
Pacific Time: 7 a.m. to 4:30 p.m.

(The call center is closed 8 a.m. to 9:30 a.m. Mountain Time for training on the 2nd and 4th Wednesdays of the month.)

Media contact

Visit our newsroom at