Contact Us
tax.idaho.gov/contact
NOTICE REGARDING EMAIL: The Idaho State Tax Commission can't guarantee the confidentiality of any information sent via email. Add us to your address book to assure you'll receive our response.
What we need to discuss tax records
The Idaho State Tax Commission is committed to protecting you and your information. We do this by sharing your sensitive information only with you or your legal representative. To ensure we share your data properly, we'll ask for information – in addition to a Social Security number (SSN), Employer Identification Number (EIN), or Individual Taxpayer Identification Number (ITIN) – that will verify your identity.
You'll get faster service if you have the following information and documents available when you contact us by phone, email, or in person:
- Government-issued photo ID - driver's license, passport, ID card
- Tax Commission-issued account number
- Correspondence number/document that matches a letter we sent you
- Name as it appears on tax return and address from last filing
- Your name if you're representing a taxpayer
- Filing status on last return filed
- Spouse's SSN
- Permit number (if applicable, e.g. sales or withholding account number)
- Power of Attorney (POA)
- Refund amount
Common questions
Specialized help
- Help e-filing or e-paying
- Website problems
- Media / News
- Identity theft
- CP2000
- Tax fraud
- Collection
- Payment plans
- Tax liens
- Forgot to file a tax return
- Voluntary disclosure agreements
- Software developers
- Modernized eFile (MeF)
- Substitute forms
- Fuels tax
- Administrative contacts
Property tax
- Property Tax
- Technical services for counties
- General Property Appraisal
- Education
- Consulting Appraisers by District
- Prop. Tax Reduction/Deferral
- Policy, Rules, Budget & Levy
Related pages
General tax questions
If your question wasn't answered on our website, please email us at taxrep@tax.idaho.gov.
To request copies of your own tax returns, please use Form STC-06.
Income tax returns
Idaho State Tax Commission
PO Box 56
Boise ID 83756-0056
Income tax payments
Idaho State Tax Commission
PO Box 83784
Boise ID 83707-3784
General correspondence
Idaho State Tax Commission
PO Box 36
Boise ID 83722-0410
Call
Call us at (208) 334-7660 in the Boise area or toll-free at (800) 972-7660.
Hearing impaired callers, use the Idaho Relay Service at (800) 377-3529.
Contact our Collection division at (208) 334-7633 in the Boise area or toll-free at (855) 556-4230.
Refund status
For information on the status of your income tax refund:
- Check your refund status online
- Call our automated refund system at (208) 364-7389 in the Boise area or toll-free at (888) 228-5770
The online refund status and our automated system provide the most up-to-date information. This is the same information that our Taxpayer Services representatives can give you on the phone.
Help e-filing or e-paying
Visit our TAP Help (FAQs) page for the answer to many common questions.
- For help registering in TAP, filing a return, or making a payment, email taxrep@tax.idaho.gov, or call us at (208) 334-7660 in the Boise area or toll-free at (800) 972-7660.
- For help with Authorization Codes, technical help with file uploads, or if you can't log into TAP because of too many password attempts, call us at (208) 332-6632 or email efilehelp@tax.idaho.gov.
If you need to sign up with ACH Credit and need an Addenda form, see our e-payment services page.
Website problems
If a Web page isn't displaying for you, you can't open a document, or if you have other website problems, email webdev@tax.idaho.gov.
You can read more about this site or complete this Website Feedback form. (Be sure and provide your email address if you want a response.)
Media contact
Please visit our newsroom at tax.idaho.gov/news.
Identity theft
If you need to report you've been a victim of tax identity theft, please email fraud@tax.idaho.gov or call us (Mon.-Fri. 8 a.m. - 5 p.m.) at (208) 334-7660 in the Boise area or toll-free at (800) 972-7660. Hearing impaired callers, use the Idaho Relay Service at (800) 377-3529.
CP2000
If you have questions about the information on our CP2000 page, you can email cp2000@tax.idaho.gov.
Tax fraud
If you have questions about the information on our Tax Fraud page, you can call us at the numbers listed above.
You can report fraud several ways:
- Submit a referral online through TAP
- Print out the referral form on our Tax Fraud page and mail it to us. Our mailing address is: Tax Discovery Bureau, Idaho State Tax Commission, PO Box 36, Boise ID 83722-0036.
- Fax it to us at (208) 334-7655
- Email the form to us or send us an email at fraud@tax.idaho.gov
- After business hours, please leave a message at (208) 332-6690
- You can speak to us in person by visiting one of our offices.
Collection
If you owe taxes, you may receive a call from our Phone Power unit at (855) 556-4230. You can return calls to this toll-free number, or call it if you have a question about the amount you owe.
Payment plans
- You can request a payment plan for your tax bill. Read about your options.
- If you're already in a payment plan and need to request changes, refer to TAP FAQ PPQ15 to have a form emailed to you.
Phone and mailing address
Phone: (208) 334-7792
Attn: Payment Plan Desk, Collection Division
Idaho State Tax Commission
PO Box 36
Boise ID 83722-0036
Tax liens
If there is an unknown tax lien on your credit report, you may request a lien search. Please supply the docket or filing number. You can call us at (208) 334-7716 or email us at ldesk@tax.idaho.gov.
Forgot to file a tax return
If you're more than a year late in your filing and our Forgot to File page didn't provide you with the information you need, please email us at Forgot_to_File@tax.idaho.gov or call us:
- For individual tax returns, call (208) 332-6644 in the Boise area or toll-free at (800) 972-7660, ext. 6644.
- For business tax returns, call (208) 332-6658 in the Boise area or toll-free at (800) 972-7660, ext. 6658
- For information about recent delinquencies, please contact our Taxpayer Services office at (208) 334-7660 in the Boise area or toll-free at (800) 972-7660.
Voluntary Disclosure Agreements
If your question wasn't answered in our Voluntary Disclosure Agreement page or you'd like to contact us about this program, please email VoluntaryDisclosure@tax.idaho.gov.
Mailing address
Attn: Tax Discovery Bureau
Idaho State Tax Commission
PO Box 36
Boise ID 83722-0036
Software developers
Modernized eFile
If you're a software developer and need more information about this program, email meftesting@tax.idaho.gov.
Substitute Forms Help Desk
If you need more information about this program, email SubstituteForms@tax.idaho.gov.
Fuels tax
- Jump to our IFTA contact section.
- Fuel distributor reporting and record keeping: FTRA@tax.idaho.gov
- Electronic filing, including how to get the free IdaFuel software or XML specifications: efilehelp@tax.idaho.gov or call us (208) 332-6632 in the Boise area or toll-free at (800) 972-7660, ext. 6632.
- Idaho fuel distributor licensing requirements: permitprocessing@tax.idaho.gov
- Report noncompliance: FTRA@tax.idaho.gov
- Motor fuels tax refund: call Kevin Davis at (208) 334-7601 or Jill Young at (208) 334-7666.
- Form 75 fuels tax refund questions: permitprocessing@tax.idaho.gov or call us at (208) 334-7830 in the Boise area or toll-free at (800) 972-7660, ext. 7830
- Fuels Tax Policy: taxpolicy@tax.idaho.gov or call us at (208) 334-7855 in the Boise area or toll-free at (800) 972-7660, ext. 7855
Property Tax
The Tax Commission's Property Tax Division oversees local property tax procedures to make sure they comply with Idaho laws. Contact your county's officials for any questions on your bill.
Technical Services for counties
(208) 334-7750
- AS400 program: email Trudy Charles or call (208) 334-7762.
- GIS program: email Jeff Servatius or call (208) 334-7752.
- GRM program: email Sandy Bowens or call (208) 334-7707.
- ProVal program: email Tony Magnelli or call (208) 332-6617.
General Property Appraisal
(208) 334-7733
- Forestry/Timber program: email Rod Brevig or call (208) 334-7737.
- Locally Assessed property: email Matt Virgil or call (208) 403-7850.
- Personal property: email Jim Powell or call (208) 334-7740.
Operating (Centrally Assessed) Property
- Bureau chief: email Jerott Rudd or call (208) 334-7723
- For reporting requirements, filing issues, and preliminary or final operating property values: email Jerott Rudd or call (208) 334-7723
- Mapping: email Koda Merkley or call (208) 334-7743
Property Tax Education program
- Education program: email Jan Barnard or call (208) 334-7733.
Consulting Appraisers by District
| District 1 Benewah, Bonner, Boundary, Clearwater, Kootenai, Latah, Nez Perce, Shoshone | Brad Broenneke | (208) 310-6007 |
| District 2 Adams, Gem, Idaho, Lewis, Payette, Washington | Greg Himes | (208) 365-5014 |
| District 3 Ada, Boise, Canyon, Elmore, Owyhee, Valley | Kathlynn Ireland | (208) 954-1070 |
| District 4 Blaine, Butte, Camas, Custer, Lemhi, Lincoln | (pending) | (pending) |
| District 5 Cassia, Gooding, Jerome, Minidoka, Oneida, Twin Falls | Robert Rios | (208) 731-2304 |
| District 6 Bannock, Bear Lake, Bingham, Caribou, Franklin, Power | Alex Chizewsky | (208) 540-1510 |
| District 7 Bonneville, Clark, Fremont, Jefferson, Madison, Teton | Matt Virgil Section Manager | (208) 403-7850 |
Property Tax Reduction (Circuit Breaker) or Deferral
- Property Tax Reduction (Circuit Breaker) program: email Pam Waters or call (208) 334-7736.
- Property Tax Deferral: email Pam Waters or call (208) 334-7736.
Property Tax Policy, Rules, Budget & Levy
- Tax Policy: email Alan Dornfest or call (208) 334-7742.
- Administrative Rules/Statutes: email Rick Anderson or call (208) 332-6624.
- Budget & Levy: email Gary Houde or call (208) 334-7541.
IFTA
Help with IFTA licenses, decals, returns, and Form 75 (refund) questions
iftahelpdesk@tax.idaho.gov
Call: (208) 334-7806 Boise — or toll-free: (800) 972-7660, ext. 7806
Fax: (208) 334-7650
Form 75 questions can also go to:
Call: (208) 334-7773 — or toll-free: (800) 972-7660, ext. 7773
IFTA Collection Unit
Call: (208) 334-7652 Boise — or toll-free: (800) 972-7660, ext. 7652
Fax: (208) 334-7678
IFTA Audit Unit
Call: (208) 332-4081 Boise — or toll-free: (800) 972-7660, ext. 4081
Call: (208) 334-7601 Boise — or toll-free: (800) 972-7660, ext. 7601
Fax: (208) 332-6619
Fuel Tax Policy Specialist
taxpolicy@tax.idaho.gov
Call: (208) 334-7855 Boise — or toll-free: (800) 972-7660, ext. 7855
Fax: (208) 334-7844
Fuel purchased from an Idaho Indian reservation
Call: (208) 334-7855 Boise — or toll-free: (800) 972-7660, ext. 7855
Call: (208) 332-4081 Boise — or toll-free: (800) 972-7660, ext. 4081
IFTA: Other state agencies
Idaho Transportation Department
Call: (208) 334-8000 Boise
Commercial Vehicle Services
trucking.idaho.gov
Call: (208) 334-8611 Boise
Fax: (208) 334-2006
Vehicle Titles
Call: (208) 334-8663 Boise
Fax: (208) 334-8658
Idaho Ports of Entry
Call: (208) 334-8688 Boise
Fax: (208) 334-8696
Commercial Vehicle Section, Idaho State Police
Call: (208) 884-7220 Boise
Fax: (208) 884-7192
IFTA: Federal agencies
Federal Highway Administration
Call: (208) 334-1843 Boise
Fax: (208) 334-1691
Federal Motor Carrier Safety Administration
Call: (208) 334-1842 Boise
Fax: (208) 334-1691
Addresses for key IFTA contacts in Idaho
IFTA forms & publications
Idaho State Tax Commission
PO Box 36
Boise ID 83722-0410
Commercial Vehicle Services
Idaho Transportation Department
PO Box 7129
Boise ID 83707-7129
Administrative contacts
| Commissioners | To reach Chairman Ken Roberts, Commissioner Tom Katsilometes, Commissioner Rich Jackson, or Commissioner Elliot Werk, call (208) 334-7500. |
| Deputy Attorney General |
Phil Skinner
(208) 334-7530 |
| Audit Administrator |
Randy Tilley
(208) 334-7615 |
| Collection Administrator |
Debbie Coulson
(208) 334-7633 |
| Property Tax Administrator |
Steve Fiscus
(208) 334-7730 |
| Revenue Operations Administrator |
John Bernasconi
(208) 334-7803 |
| Public Information Director |
Doreen Warren (208) 334-7839 |
| Financial Officer |
Mark Poppler
(208) 334-7507 |
| Human Resources Officer |
Roxanne Lopez
(208) 334-7521 |
| Security/Safety Officer |
Chuck Pond
(208) 334-7563 |
| Data Analysis Manager |
Scott Grothe
(208) 334-7765 |
| Tax Appeals Manager |
Michael Chakarun
(208) 334-7537 |
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