Idaho State Tax Commission

Contact Us

tax.idaho.gov/contact

We'll start processing 2020 Idaho income tax returns on February 12 if they’re filed electronically. You can file paper returns now, but they take longer to process.

Our Boise office has moved to 11321 W. Chinden Blvd.

If you need to meet with a Tax Commission employee, please call that individual directly to make an appointment.

NOTICE REGARDING EMAIL: The Idaho State Tax Commission can't guarantee the confidentiality of any information sent via email. Add us to your address book to assure you'll receive our response.

What we need to discuss tax records

The Idaho State Tax Commission is committed to protecting you and your information. We do this by sharing your sensitive information only with you or your legal representative. To ensure we share your data properly, we'll ask for information – in addition to a Social Security number (SSN), Employer Identification Number (EIN), or Individual Taxpayer Identification Number (ITIN) – that will verify your identity.

You'll get faster service if you have the following information and documents available when you contact us by phone, email, or in person:

  • Government-issued photo ID - driver's license, passport, ID card
  • Tax Commission-issued account number
  • Correspondence number/document that matches a letter we sent you
  • Name as it appears on tax return and address from last filing
  • Your name if you're representing a taxpayer
  • Filing status on last return filed
  • Spouse's SSN
  • Permit number (if applicable, e.g. sales or withholding account number)
  • Power of Attorney (POA)
  • Refund amount

Common questions

Specialized help

Property tax

Related pages

General tax questions

If your question wasn't answered on our website, please email us at taxrep@tax.idaho.gov. To help us find your account, please provide your full name and address and your permit number (if applicable), or the last four digits of your EIN or Social Security number. Please don't include the entire EIN or Social Security number.

To request copies of your own tax returns, please use Form STC-06.

Mail

Income tax RETURNS (individual or business)

Idaho State Tax Commission
PO Box 56
Boise ID 83756-0056

Income tax PAYMENTS (if mailed separate from return; please include coupon for identification)

Idaho State Tax Commission
PO Box 83784
Boise ID 83707-3784

Other tax type RETURNS and PAYMENTS (permitted accounts, like sales, withholding, fuels, etc.)

Idaho State Tax Commission
PO Box 76
Boise ID 83707-0076

General correspondence

Including: Requests for information, collection inquiries and payments, protests and appeals, property tax, responses to requests for information

Idaho State Tax Commission
PO Box 36
Boise ID 83722-0410

Call

Call us at (208) 334-7660 in the Boise area or toll-free at (800) 972-7660.

Hearing impaired callers, use the Idaho Relay Service (TDD) at (800) 377-3529.

Contact our Collection division at (208) 334-7633 in the Boise area or toll-free at (855) 556-4230.

Refund status

For information on the status of your income tax refund:

The online refund status system provides the most up-to-date information. This is the same information that our Taxpayer Services representatives can give you on the phone.

Help e-filing or e-paying

Questions about using TAP? Visit the TAP Help page. TAP

  • TAP – Can't register, can't file a return, or can't make a payment:
  • TAP – Too many password attempts, authorization code problem, or can't upload a file:

If you need to sign up with ACH Credit and need an Addenda form, see our e-payment services page.

File "not found"

If you're at a page that says "file not found" or related errors, email webdev@tax.idaho.gov.

Media contact

Please visit our newsroom at tax.idaho.gov/news.

Identity theft

If you need to report you've been a victim of tax identity theft, please email fraud@tax.idaho.gov or call us (Mon.-Fri. 8 a.m. - 5 p.m.) at (208) 334-7660 in the Boise area or toll-free at (800) 972-7660. Hearing impaired callers, use the Idaho Relay Service at (800) 377-3529.

CP2000

If you have questions about the information on our CP2000 page, you can email cp2000@tax.idaho.gov.

Tax fraud

If you have questions about the information on our Tax Fraud page, you can call us at the numbers listed above.

You can report fraud several ways:

Collection

If you owe taxes, you may receive a call from our Phone Power unit at (855) 556-4230. You can return calls to this toll-free number, or call it if you have a question about the amount you owe.

Payment plans

Mailing address

Attn: Payment Plan Desk, Collection Division
Idaho State Tax Commission
PO Box 36
Boise ID 83722-0036

Tax liens

If there is an unknown tax lien on your credit report, you may request a lien search. Please supply the docket or filing number. You can call us at (208) 334-7716 or email us at ldesk@tax.idaho.gov.

Forgot to file a tax return

If you're more than a year late in your filing and our Forgot to File page didn't provide you with the information you need, please email us at Forgot_to_File@tax.idaho.gov or call us:

  • For individual tax returns, call (208) 332-6641 in the Boise area or toll-free at (800) 972-7660, ext. 6641.
  • For business tax returns, call (208) 954-8861 in the Boise area or toll-free at (800) 972-7660, ext. 8861.
  • For information about recent delinquencies, please contact our Taxpayer Services office at (208) 334-7660 in the Boise area or toll-free at (800) 972-7660.

Voluntary Disclosure Agreements

If your question wasn't answered in our Voluntary Disclosure Agreement page or you'd like to contact us about this program, please email VoluntaryDisclosure@tax.idaho.gov.

Mailing address

Attn: Tax Discovery Bureau
Idaho State Tax Commission
PO Box 36
Boise ID 83722-0036

Software developers

Modernized e-File

If you're a software developer and need more information about this program, email meftesting@tax.idaho.gov.

Substitute Forms Help Desk

If you need more information about this program, email SubstituteForms@tax.idaho.gov.

Fuels tax

  • Jump to our IFTA contact section.
  • Fuel distributor reporting and record keeping: FTRA@tax.idaho.gov
  • Electronic filing, including how to get the free IdaFuel software or XML specifications: efilehelp@tax.idaho.gov or call us (208) 332-6632 in the Boise area or toll-free at (800) 972-7660, ext. 6632.
  • Idaho fuel distributor licensing requirements: permitprocessing@tax.idaho.gov
  • Report noncompliance: FTRA@tax.idaho.gov
  • Motor fuels tax refund: call Kevin Davis at (208) 334-7601 or Maurine Gregory at (208) 334-7666.
  • Form 75 fuels tax questions: permitprocessing@tax.idaho.gov or call us at (208) 334-7773 or (208) 334-7830 in the Boise area or toll-free at (800) 972-7660, ext. 7773 or (800) 972-7660, ext. 7830
  • Fuels Tax Policy: taxpolicy@tax.idaho.gov or call us at (208) 334-7855 in the Boise area or toll-free at (800) 972-7660, ext. 7855

Property Tax

The Tax Commission's Property Tax Division oversees local property tax procedures to make sure they comply with Idaho laws. Contact your county's officials for any questions on your bill.

Technical Services for counties

(208) 334-7750

General Property Appraisal

  • Forestry/Timber program: email Rod Brevig or call (208) 334-7737.
  • Locally Assessed property: email Matt Virgil or call (208) 403-7850.
  • Personal property: email Jim Powell or call (208) 334-7740.

Operating (Centrally Assessed) Property

  • Bureau chief: email Jerott Rudd or call (208) 334-7723
  • For reporting requirements, filing issues, and preliminary or final operating property values: email Jerott Rudd or call (208) 334-7723

Mapping

Property Tax Education program

Consulting Appraisers by District

District 1
Bonner, Boundary, Kootenai, Shoshone		 Matt Virgil
Section Manager		 (208) 403-7850
District 2
Adams, Benewah, Clearwater, Idaho, Latah, Lewis, Nez Perce		 Brad Broenneke (208) 310-6007
District 3
Ada, Boise, Canyon, Elmore, Gem, Payette, Valley, Washington		 Shaunna Roeber (208) 949-6858
District 4
Blaine, Camas, Cassia, Gooding, Jerome, Lincoln, Minidoka, Owyhee, Twin Falls		 Robert Rios (208) 731-2304
District 5
Bannock, Bear Lake, Bonneville, Caribou, Franklin, Madison, Oneida, Power		 Jase Cundick (208) 851-0766
District 6
Bingham, Butte, Clark, Custer, Fremont, Jefferson, Lemhi, Teton		 Leslie Warnberg (208) 360-0383

Property Tax Reduction (Circuit Breaker) or Deferral

  • Property Tax Reduction (Circuit Breaker) program: email Pam Waters or call (208) 334-7736.
  • Property Tax Deferral: email Pam Waters or call (208) 334-7736.

Property Tax Policy, Rules, Budget & Levy

IFTA

Help with IFTA licenses, decals, returns
iftahelpdesk@tax.idaho.gov
Call: (208) 334-7806 Boise — or toll-free: (800) 972-7660, ext. 7806
Fax: (208) 334-7650
Form 75 Questions (if filed with an IFTA return) can also go to:
Call: (208) 334-7806 — or toll-free: (800) 972-7660, ext. 7806

IFTA Collection Unit
Call: (208) 334-7648 Boise — or toll-free: (800) 972-7660, ext. 7648
Fax: (208) 334-7678

IFTA Audit Unit
Call: (208) 334-7601 Boise — or toll-free: (800) 972-7660, ext. 7601
Call: (208) 332-4081 Boise — or toll-free: (800) 972-7660, ext. 4081
Fax: (208) 332-6619

Fuels Tax Policy
taxpolicy@tax.idaho.gov
Call: (208) 334-7855 Boise — or toll-free: (800) 972-7660, ext. 7855
Fax: (208) 334-7844

Fuel purchased from an Idaho Indian reservation
Call: (208) 334-7855 Boise — or toll-free: (800) 972-7660, ext. 7855
Call: (208) 332-4081 Boise — or toll-free: (800) 972-7660, ext. 4081

IFTA: Other state agencies

Idaho Transportation Department
Call: (208) 334-8000 Boise

trucking.idaho.gov
Call: (208) 334-8611 Boise
Fax: (208) 334-2006

Vehicle Titles
Call: (208) 334-8663 Boise
Fax: (208) 334-8658

Idaho Ports of Entry
Call: (208) 334-8688 Boise
Fax: (208) 334-8696

Commercial Vehicle Section, Idaho State Police
Call: (208) 884-7220 Boise
Fax: (208) 884-7192

IFTA: Federal agencies

Federal Highway Administration
Call: (208) 334-1843 Boise
Fax: (208) 334-1691

Federal Motor Carrier Safety Administration
Call: (208) 334-1842 Boise
Fax: (208) 334-1691

Addresses for key IFTA contacts in Idaho

IFTA forms & publications
Idaho State Tax Commission
PO Box 36
Boise ID 83722-0410

Commercial Vehicle Services
Idaho Transportation Department
PO Box 7129
Boise ID 83707-7129

Administrative contacts

Commissioners To reach Chairman Jeff McCray, Commissioner Tom Katsilometes, Commissioner Elliot Werk, or Commissioner Janet Moyle, call (208) 334-7500.
Chief Operating Officer John Bernasconi
(208) 334-7500
Audit Administrator Kimberly Wind
(208) 334-7615
Collection Administrator Debbie Coulson
(208) 334-7633
Property Tax Administrator George Brown
(208) 334-7730
Revenue Operations Administrator Rick Mascall
(208) 334-7803
Public Information Director Mark Warbis
(208) 334-7839
Financial Officer Nick Landry
(208) 334-7507
Human Resources Officer Rhamona Grabenstein
(208) 334-7521
Tax Appeals Manager Michael Chakarun
(208) 334-7537

Last updated October 13, 2020

This information is for general guidance only. Tax laws are complex and change regularly. We can't cover every circumstance in our guides. This guidance may not apply to your situation. Please contact us with any questions. We work to provide current and accurate information. But some information could have technical inaccuracies or typographical errors. If there's a conflict between current tax law and this information, current tax law will govern.

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Events and due dates:

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