Idaho State Tax Commission

Idaho State Tax Commission

Changes and History in TAP

This guide will explain how to:

  • Make changes to your account information
  • Cancel your permit
  • Make changes to returns you filed in TAP
  • Make changes to payments you made in TAP
  • Track your account history

Changing account information

To change your login username

There isn't any way to change your username after you're registered.

If necessary, you can register again for a TAP account. Once you can log in, you can go to your Profile and "cancel access" for the old username. If you have questions, please contact us.

To change the email address associated with my TAP account

You can check to see what email you now have associated with your account by looking under "Logon" on the home page after you're logged into your TAP account.

To change that email address:

  1. Click Settings.
  2. Click the "Edit" button at the top right of the Logon section.
  3. Make your changes, double-check your entries, then click Save.
To change your address

Follow these instructions to update an incorrect/old address or to receive mail at an address other than the one listed as your location address.

This process requires that you first unlock additional features. Read more on the Advanced Use of TAP guide.

  1. Under the Accounts tab, click the tax type that has an address you want to edit.
  2. Click on the Names and Addresses tab.
  3. To change an address: Click on the address you want to edit. Click Change this address. Update the fields. Click Verify Address to make sure it matches US Postal Service records*. Click the "Next" button. Click the "Submit" button.
  4. To add an address: If you don't have a Location Address or a Mailing Address and want to add one, click the Add link. Fill in the address fields. Click Verify Address to make sure it matches US Postal Service records*. Click the "Next" button. Click the "Submit" button.

* You may have a window pop up asking if you'd like to Select an address matching US Postal Service records. Click Select if you agree. If TAP is saying your address can't be validated, and you've checked all entered fields are correct, click Yes (to indicate you want to use it anyway).

This request can take a few weeks to complete. No notification is sent, but your TAP account will reflect the updated information.

You'll see an "Address change submitted" note under the Names and Addresses tab for this item.

To change your legal name in TAP

This process requires that you first unlock additional features. Read more on the Advanced Use of TAP guide.

  1. Under the Accounts tab, click the tax type that you want to edit.
  2. Click on the Names and Addresses tab.
  3. Click your legal name.
  4. Click Change this name. Click the "Next" button.
  5. Click "Submit".

During our review of the requested change, we may require legal documentation.

This request can take a few weeks to complete. No notification is sent, but your TAP account will reflect the updated information.

You'll see a "Name change submitted" note under the Names and Addresses tab for this item.

To change your Doing Business As (DBA) name in TAP

There isn't a way to change your DBA through TAP. You'll need to complete an Idaho Business Registration (IBR) application. Read more on our Idaho Business Registration (IBR) guide.

To change your password
  1. Click on Settings.
  2. Under I Want To, click Change Password.
  3. Enter your current password. Enter your new password twice. Click Save. Click OK.
  4. Passwords are case sensitive and can't be the same as your username. To meet national guidelines, your password must be 10-15 characters long and include at least one:
    - Upper case letter (A-Z)
    - Lower case letter (a-z)
    - Number (0-9)
    - Special character*
  5. Click confirm.
  6. Log out and log in again using your new password. All TAP passwords expire after 90 days for enhanced security.
    *Special characters include:
    ~ ! @ # $ % ^ & * _ - + = ? / | \ ; : [ ] { } ( ) < > . ,

To cancel your permit

You have three options.

Within TAP, option #1:

  1. Click the tax type under the Accounts tab for the account you want to cancel.
  2. Under I Want To, click Cancel Permit.
  3. Enter the effective date. You can also enter comments.

Within TAP, option #2:

  1. You can check the Cancel Permit box when you file your final return.
  2. Please allow 7 to 14 days for your TAP request to take effect.

Outside of TAP:

  1. Visit tax.idaho.gov/ss, our Business Taxpayer Self-Service page, and complete a brief online form.
  2. Please allow up to 30 days for your request to take effect.

We'll contact you if we have any questions. Once you've filed your final return, no further filings are required.

To change a return you filed in TAP

If it has a "Pending" status, you can delete it and create a new one, or you can change it. You can't change a return once the status is "Processing".

To cancel or change a submitted return:

  1. Click on the Submissions tab.
  2. Find and open the pending return under the Submitted list. The most recent submissions are at the top of the list.
  3. Make a selection from the "I Want To" column on the page for that pending return by clicking either Edit Submission or Delete Submission.
  4. Follow the instructions on the page.

To change a payment you made in TAP

You can't change a payment once it's processing, but if it has a status of "Pending" and is an ACH Debit payment, you can cancel it and create a new one.

To cancel an ACH Debit payment:

  1. Click on the Submissions tab.
  2. Under Submitted, find the payment you want to cancel. Click on it.
  3. Confirm that the status is "Pending".
  4. Under I Want To, click on "Delete Submission". Click "Yes". Click "OK".

Credit card payments can't be changed or cancelled once submitted.

Track your account history

Returns you've filed

You can see returns you've submitted and which period they're for.

  1. Click on the tax type link under the Accounts tab.
  2. You'll see a list of recent periods. Click on the due date to see details.
  3. If you want to see more periods, use the "View Periods" button on the right.

You can also click the Submission tab to see other activity.

Payments you've made

You can see payments you've submitted and which period they're for.

  1. Under I Want To, click on Manage payments and returns.
  2. Under Show, change "Returns" to "Payments".
  3. Change "Not Submitted" to whatever status you'd like to see.
Tip

Your payment will be posted to your account as soon as the Tax Commission has completed processing it.

If you scheduled a payment or submitted a payment by its due date, no further action is needed. Please allow up to five business days for the payment to be reflected in your account.

Payment plans

Payment Plan payments run through a slightly different process. After your payment plan is approved, payments will be withdrawn automatically every month. You'll see your balance due change to reflect these credits. Read our TAP Payment Plan Requests guide for more information.

Page last updated July 3, 2018. Last full review of page: July 3, 2018.

This information is for general guidance only. Tax laws are complex and change regularly. We can't cover every circumstance in our guides. This guidance may not apply to your situation. Please contact us with any questions. We work to provide current and accurate information. But some information could have technical inaccuracies or typographical errors. If there's a conflict between current tax law and this information, current tax law will govern.