Idaho State Tax Commission

Idaho State Tax Commission

TAP Help (FAQs)

tax.idaho.gov/taphelp

You'll find answers to many of the most frequently asked TAP-related questions here, organized by category.

If you have questions that aren't answered here and need help using TAP (Taxpayer Access Point), please contact us.

« Return to main FAQ page with list of questions.

MAQ14   I'm trying to log in, but I haven't received a text message with my authentication code.

Your cell phone provider might have security measures in place that slow the delivery of the text message with your authentication code.

For best results, after you log in:

  1. Click Settings.
  2. On the Profile tab, click the "Edit" button at the top of the Logon column.
  3. Change "Authentication Type" to "Send text or email".

You can now choose email if you experience delays in receiving the code by text.

Last updated 11-11-2017

Last updated May 1, 2017. FAQs updated regularly.

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The information on this site is for general guidance only. Tax laws are complex and change regularly. We can't cover every circumstance in our website guides. We work to provide current and accurate information on our website. But some information could have technical inaccuracies or typographical errors. If there's a conflict between current tax law and the information on our website, current tax law will govern.