Idaho State Tax Commission

Idaho State Tax Commission

TAP Help (FAQs)

You'll find answers to many of the most frequently asked TAP-related questions here, organized by category.

If you have questions that aren't answered here and need help using TAP (Taxpayer Access Point), please contact us.

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MAQ14   I'm trying to log in, but I haven't received a text message with my authentication code.

Your cell phone provider might have security measures in place that slow the delivery of the text message with your authentication code.

For best results, after you log in:

  1. Click Settings.
  2. On the Profile tab, click the "Edit" button at the top of the Logon column.
  3. Change "Authentication Type" to "Send text or email".

You can now choose email if you experience delays in receiving the code by text.

Last updated 11-11-2017

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Last updated May 1, 2017. FAQs updated regularly.