Idaho State Tax Commission

Idaho State Tax Commission

Contact Us

tax.idaho.gov/contact

NOTICE REGARDING EMAIL: The Idaho State Tax Commission can't guarantee the confidentiality of any information sent via email. Add us to your address book to assure you'll receive our response.

What we need to discuss tax records

The Idaho State Tax Commission is committed to protecting you and your information. We do this by sharing your sensitive information only with you or your legal representative. To ensure we share your data properly, we'll ask for information – in addition to a Social Security number (SSN), Employer Identification Number (EIN), or Individual Taxpayer Identification Number (ITIN) – that will verify your identity.

You'll get faster service if you have the following information and documents available when you contact us by phone, email, or in person:

  • Government-issued photo ID - driver's license, passport, ID card
  • Tax Commission-issued account number
  • Correspondence number/document that matches a letter we sent you
  • Name as it appears on tax return and address from last filing
  • Your name if you're representing a taxpayer
  • Filing status on last return filed
  • Spouse's SSN
  • Permit number (if applicable, e.g. sales or withholding account number)
  • Power of Attorney (POA)
  • Refund amount

General tax questions

If your question wasn't answered on our website, please email us at taxrep@tax.idaho.gov.

To request copies of your own tax returns, please use Form STC-06.

Mail

Income tax returns

Idaho State Tax Commission
PO Box 56
Boise ID 83756-0056

General correspondence

Idaho State Tax Commission
PO Box 36
Boise ID 83722-0410

Call

Call us at (208) 334-7660 in the Boise area or toll-free at (800) 972-7660.

Hearing impaired callers, use the Idaho Relay Service at (800) 377-3529.

Contact our Collection division at 334-7633 in the Boise area or toll-free at (855) 556-4230.

Refund status

For information on the status of your income tax refund:

  • Check your refund status online
  • Call our automated refund system at (208) 364-7389 in the Boise area, or (888) 228-5770 toll-free

The refund status is updated online and on our automated system daily and provides the same information that our Taxpayer Services representatives can give you on the phone.

Help e-filing or e-paying

Visit our TAP Help (FAQs) page for the answer to many common questions.Taxpayer Access Point (logo)

  • For help registering in TAP, filing a return, or making a payment, email taxrep@tax.idaho.gov, or call us at (208) 334-7660 in the Boise area or toll-free at (800) 972-7660.
  • For help with Authorization Codes, technical help with file uploads, or if you can't log into TAP because of too many password attempts, call us at (208) 332-6632 or email efilehelp@tax.idaho.gov.

If you need to sign up with ACH Credit and need an Addenda form, see our e-payment services page.

Website problems

For help with TAP, you must contact the resources listed above.

If a Web page isn't displaying for you, you can't open a document, or if you have other website problems, email webdev@tax.idaho.gov.

You can read more about this site or complete this Website Feedback form. (Be sure and provide your email address if you want a response.)

Media contact

Please visit our newsroom at tax.idaho.gov/news.

Tax identity theft

If you need to report you've been a victim of tax identity theft, please email IdentityTheft@tax.idaho.gov or call us (Mon.-Fri. 8 a.m. - 5 p.m.) at (208) 334-7660 in the Boise area or toll-free at (800) 972-7660. Hearing impaired callers, use the Idaho Relay Service at (800) 377-3529.

Tax fraud

If you have questions about the information on our Tax Fraud page, you can call us at the numbers listed above.

You can report fraud several ways:

  • Submit a referral online through TAP
  • Print out the referral form on our Tax Fraud page and mail it to us. Our mailing address is: Tax Discovery Bureau, Idaho State Tax Commission, PO Box 36, Boise ID 83722-0036.
  • Fax it to us at (208) 334-7655
  • Email the form to us or send us an email at fraud@tax.idaho.gov
  • After business hours, please leave a message at (208) 332-6690
  • You can speak to us in person by visiting one of our offices.

Collection

If you owe taxes, you may receive a call from our Phone Power unit at (855) 556-4230. You can return calls to this toll-free number, or call it if you have a question about the amount you owe.

Payment plans

Phone and mailing address

Phone: (208) 334-7792

Attn: Payment Plan Desk, Collection Division
Idaho State Tax Commission
PO Box 36
Boise ID 83722-0036

Tax liens

If there is an unknown tax lien on your credit report, you may request a lien search. Please supply the docket or filing number. You can call us at (208) 334-7716 or email us at ldesk@tax.idaho.gov.

Forgot to file a tax return

If you're more than a year late in your filing and our Forgot to File page didn't provide you with the information you need, please email us at Forgot_to_File@tax.idaho.gov or call us:

  • For individual tax returns, call (208) 334-7582 in the Boise area or toll-free at (800) 972-7660, ext. 7582.
  • For business tax returns, call (208) 332-6658 in the Boise area or toll-free at (800) 972-7660, ext. 6658
  • For information about recent delinquencies, please contact our Taxpayer Services office at (208) 334-7660 in the Boise area or toll-free at (800) 972-7660.

Voluntary Disclosure Agreements

If your question wasn't answered in our Voluntary Disclosure Agreement page or you'd like to contact us about this program, please email VoluntaryDisclosure@tax.idaho.gov.

Mailing address

Attn: Tax Discovery Bureau
Idaho State Tax Commission
PO Box 36
Boise ID 83722-0036

Software developers

Modernized eFile

If you're a software developer and need more information about this program, email meftesting@tax.idaho.gov.

Substitute Forms Help Desk

If you need more information about this program, email SubstituteForms@tax.idaho.gov.

Fuels tax

Property Tax

The Tax Commission's Property Tax Division oversees local property tax procedures to make sure they comply with Idaho laws. Contact your county's officials for any questions on your bill.

Technical Services for counties

(208) 334-7750

General Property Appraisal

(208) 334-7733

  • Forestry/Timber program: email Rod Brevig or call (208) 334-7737.
  • Locally Assessed property: email Matt Virgil or call (208) 403-7850.
  • Personal property: email Jim Powell or call (208) 334-7740.
Operating (Centrally Assessed) Property
  • Bureau chief: email Jerott Rudd or call (208) 334-7723
  • For reporting requirements, filing issues, and preliminary or final operating property values: email Jerott Rudd or call (208) 334-7723
  • Mapping: email Craig Johnson or call (208) 334-7721

Property Tax Education program

  • Education program: email Jan Barnard or call (208) 334-7733.

Consulting Appraisers by District

District 1
Benewah, Bonner, Boundary, Clearwater, Kootenai, Latah, Nez Perce, Shoshone
Brad Broenneke (208) 310-6007
District 2
Adams, Gem, Idaho, Lewis, Payette, Washington
Greg Himes(208) 365-5014
District 3
Ada, Boise, Canyon, Elmore, Owyhee, Valley
Kathlynn Ireland (208) 954-1070
District 4
Blaine, Butte, Camas, Custer, Lemhi, Lincoln
(pending) (pending)
District 5
Cassia, Gooding, Jerome, Minidoka, Oneida, Twin Falls
Robert Rios(208) 731-2304
District 6
Bannock, Bear Lake, Bingham, Caribou, Franklin, Power
Alex Chizewsky(208) 540-1510
District 7
Bonneville, Clark, Fremont, Jefferson, Madison, Teton
Matt Virgil
Section Manager
(208) 403-7850

Property Tax Reduction (Circuit Breaker) or Deferral

  • Property Tax Reduction (Circuit Breaker) program: email Pam Waters or call (208) 334-7736.
  • Property Tax Deferral: email Pam Waters or call (208) 334-7736.

Property Tax Policy, Rules, Budget & Levy

  • Tax Policy: email Alan Dornfest or call (208) 334-7742.
  • Administrative Rules/Statutes: email Rick Anderson or call (208) 332-6624.
  • Budget & Levy: email Gary Houde or call (208) 334-7541.

IFTA

IFTA license, decals, license renewal, and return help
iftahelpdesk@tax.idaho.gov
Phone: (208) 334-7806 Boise — or toll-free: (800) 972-7660, ext. 7806
Fax: (208) 334-7650

Fuels tax refund (Form 75) questions
permitprocessing@tax.idaho.gov
Phone: (208) 334-7830 Boise — or toll-free: (800) 972-7660, ext. 7830
Fax: (208) 334-7650

IFTA Collection Unit
ftra@tax.idaho.gov
Phone: (208) 334-7652 Boise — or toll-free: (800) 972-7660, ext. 7652
Fax: (208) 334-7678

Fuels Tax Policy Specialist
fuelspolicy@tax.idaho.gov
Phone: (208) 334-7855 Boise — or toll-free: (800) 972-7660, ext. 7855
Fax: (208) 334-7844

Fuel purchased from an Idaho Indian reservation
Call toll-free: (800) 972-7660, ext. 7692

IFTA: Other state agencies

Idaho Transportation Department
Call: (208) 334-8000 Boise

Commercial Vehicle Services
Call: (208) 334-8611 Boise
Fax: (208) 334-2006

Vehicle Titles
Call: (208) 334-8663 Boise
Fax: (208) 334-8658

Idaho Ports of Entry
Call: (208) 334-8688 Boise
Fax: (208) 334-8696

Commercial Vehicle Section, Idaho State Police
Call: (208) 884-7220 Boise
Fax: (208) 884-7192

Federal agencies

Federal Highway Administration
Call: (208) 334-1843 Boise
Fax: (208) 334-1691

Federal Motor Carrier Safety Administration
Call: (208) 334-1842 Boise
Fax: (208) 334-1691

Addresses for key IFTA contacts in Idaho

IFTA forms & publications
Idaho State Tax Commission
PO Box 36
Boise ID 83722-0410

Commercial Vehicle Services
Idaho Transportation Department
PO Box 7129
Boise ID 83707-7129

Administrative contacts

Commissioners To reach Chairman Ken Roberts, Commissioner Tom Katsilometes, Commissioner Rich Jackson, or Commissioner Elliot Werk, call (208) 334-7500.
Deputy Attorney General Phil Skinner
(208) 334-7530
Audit Administrator Randy Tilley
(208) 334-7615
Collection Administrator Debbie Coulson
(208) 334-7633
Property Tax Administrator Steve Fiscus
(208) 334-7730
Revenue Operations Administrator Justine Weaver
(208) 334-7805
Public Information Director Doreen Warren
(208) 334-7839
Chief Technology Officer Mike Teller
(208) 334-7853
Financial Officer Mark Poppler
(208) 334-7507
Human Resources Officer Roxanne Lopez
(208) 334-7521
Security/Safety Officer Chuck Pond
(208) 334-7563
Data Analysis Manager Scott Grothe
(208) 334-7765
Special Projects Manager Robin O'Neill
(208) 364-7387
Tax Policy Manager Michael Chakarun
(208) 334-7537

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Last updated Aug. 26, 2016